Privacy policy

Introduction

At TDC Global Solutions (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, browse our products, place an order, or contact our customer support team.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website or purchase products, we may collect certain information necessary to provide our services.

Personal Information

We may collect:

  • Full name
  • Email address
  • Phone number
  • Shipping address
  • Billing information
  • Order details
  • Customer support messages
  • Any information you provide when contacting us

We collect this information only when necessary to process orders, provide support, and improve your experience.

Website Usage Information

When you browse our website, we may automatically collect certain technical information, including: 

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on our website
  • Website interaction data

This information helps us improve website performance, security, and user experience.

How We Use Your Information

 We use customer information for the following purposes:

Order Processing

  • Processing and confirming purchases
  • Managing customer orders
  • Providing shipping updates
  • Delivering purchased products

Customer Support

  • Responding to inquiries
  • Providing assistance with products
  • Resolving customer concerns 

Website Improvement

  • Improving website functionality
  • Understanding customer preferences
  • Enhancing user experience 

Security 

  • Detecting fraudulent activity
  • Protecting our website and customers

Payment Information

Payments made through our website may be processed by secure third-party payment providers.

TDC Global Solutions does not store complete payment card information on our servers.

Payment providers handle payment information according to their own privacy and security policies.

Shipping Information

To complete your order, we may collect and share necessary information with shipping and delivery partners.

This information may include:

  • Customer name
  • Delivery address
  • Contact information
  • Order details

This information is used only to fulfill and deliver your purchase.

Cookies Policy 

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember website preferences
  • Analyze website traffic
  • Improve website performance
  • Understand how visitors use our website

You can control or disable cookies through your browser settings.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share limited information with trusted service providers only when necessary, including:

  • Payment processors
  • Shipping providers
  • Website hosting providers
  • Customer support services

These providers are only authorized to use your information to perform services on our behalf.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure.

However, please understand that no method of online transmission or electronic storage is completely secure.

Your Privacy Rights

Depending on applicable laws, you may have the right to:

  • Request access to your personal information
  • Request corrections to inaccurate information
  • Request deletion of your personal information
  • Ask questions about how your information is used

To make a privacy request, contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or policies of external websites.

We encourage users to review the privacy policies of any third-party websites they visit.

Children’s Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13 years old.

If you believe that a child has provided personal information, please contact us so we can take appropriate action.

Changes to This Privacy Policy

 We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated “Last Updated” date.

We encourage customers to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

 **TDC Global Solutions**

Phone: (888)-620-3859